Rules and Policies

Welcome to BFit Gym HK, our products, resources, and content. BFit Gym HK has created this privacy policy to demonstrate our commitment to protecting your privacy, and to disclose our information-gathering and dissemination practices. This privacy policy is here to tell you about, among other things, the information BFit Gym HK collects, how we use that information, how we won’t use your information, how you can opt out of certain uses of the information we collect, how long we will retain your information, the data rights you have, and how BFit Gym HK can make changes to this privacy policy. Please let us know if you have any questions regarding this privacy policy by contacting us at info@bfitgymhkg.com

What information does BFit Gym HK collect: We collect two types of information when you visit our Website(s) or you do business with us via any medium: personal information and Non-Personal information.

Personal Information: We specifically request personal information from you at certain points on and off our Website(s). For example, when you sign up for our newsletter, subscribe to our Website(s), or when you purchase an item or service, we collect personal information to complete the transaction. Payment info is only collected when necessary to complete a purchase and is never collected during email newsletter signup. This information may include, without limitation, your name, shipping and billing addresses, telephone number, email address, and credit card information. From time to time, we may also request personal information about you and your interests in surveys, contest entry forms, or in other ways. You may always choose not to provide us with your personal information; however, this may limit our ability to provide you with a specific product or service or to offer you personalized content.

Type of Data Collected Personal Data: While using our services, searching our website(s), accessing our products we may ask you to provide us information that can be used to personally identify you. This may include, but is not limited to:

• Name
• Email Address
• Phone Number
• Address, State, Province, Zip/Postal Code, City, Country

Non-Personal Information: When you visit our Website(s), we also collect Non-Personal information, such as your IP address, which is a number that can be used to identify your location and Internet Service Provider. We may also collect the URL from which you came to our Website(s) and the URLs visited on our Website(s). A URL is the full address of a Website page, which may contain some personal or identifying information about the person who is viewing it.

This may include, but is not limited to:

• Cookies
• Internet Protocol Address
• Browser Type
• Browser Version
• The Pages You Visited
• Date and Time of your visit
• Time Spent on Pages
• And other diagnostic data

How we use or disclose the information we collect: In collecting your personal information, we aim to provide you with a more customized experience. This information lets us provide services and features that we think are more likely to meet your needs. Of course, users may be able to use our products or services or browse our Websites without providing any personal information, but once you give us this personal information, you are not anonymous to us.  Below you’ll see how we plan to use the information we have collected.

1. We use your personal information to process your requests via customer support, fulfilling our commitment, and delivering our product and/or services
2. To communicate to you via email or other forms of communications with marketing or promotional materials, news, updates, special offers, content, events, and other information we believe you will be interested in
3. We might also contact you to see if you are interested in participating in market research regarding BFit Gym HK
4. On occasion, we may also contact you about products or services outside of BFit Gym HK that we think you will find useful (In those cases, we do not transfer your personal data)
5. To improve our business and services, including, but not limited to, improving the features of our Website(s)

For information about opting out of such communications, please see our Opt-Out Policy.

BFit Gym HK will never sell your information to any third party services.

Information about Children: We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently obtained personal information on a child under the age of 13, that information will be deleted from our systems.  BFit Gym HK encourages parents to go online with their kids.

Use of Cookies: We also use a feature of your browser called a cookie to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer—but not you—to our servers every time you visit our Website(s). Cookies by themselves cannot be used to find out the identity of any user but may be correlated with identity information in our log files. You can turn off the cookie feature by using your browser preference options, but you may not be able to utilize some services properly. Current versions of many Web browsers offer enhanced user controls for the placement and duration of cookies. Search for “cookies” under your Web browser’s Help menu for more information on the cookie management features available to you.

Cookies (again): We may use cookies and IP address information to count and track Website visits in the aggregate, to personalize the Website(s) for each unique user, to control the frequency of individual advertisements to individual computers, and to target advertisements and promotions to broad demographic segments. We may also use IP addresses to help diagnose problems with our server and to administer our Website(s).

How long will we retain your data: We will retain the information collected for you as long as is necessary for the purpose set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements, policies, and services.

Opt-Out Policy: You may opt out of receiving communication from us by emailing us at info@bfitgymhkg.com. You also have the ability to opt out of any and all communication from us by clicking the unsubscribe link at the bottom of every email we send out to you. Clicking the unsubscribe link does not automatically opt you out of receiving emails. You will need to follow the instructions provided once redirected to your opt-out page.

Customer Service Issues and Contacts: We may use your personal information to contact you in response to customer service complaints you have submitted, to address a problem affecting your use of a product or service, or to verify information concerning a transaction.

Transaction Processing: When you make a purchase, we may need to provide personal information, including information such as your address, billing information, telephone number, and credit card information, to third parties, including product manufacturers and shipping companies, as necessary solely to complete the transaction.

Legal Requirements: We may, in our sole discretion, disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of BFit Gym HK and its employees or others.

Lawful Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area, we at BFit Gym HK lawful basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the particular context in which we collect it.

We may process your personal data if you’ve met any of the following criteria:

• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights.
• For payment processing purposes
• Performance of contract
• To comply with the law

Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights. We aim to take rational steps to allow you to access, correct, amend, delete, object, or limit the use of your Personal Data.

If you wish to correct, update, or access your personal information you can make a request by contacting us at info@bfitgymhkg.com

In addition, you may delete the cookie stored on your computer, which will cause our system to perceive you as a new user with no known user data. You may also set your browser to reject cookies, but doing so may prevent you from using some of our services.

If you wish to exercise any of the above rights feel free to reach out to us at info@bfitgymhkg.com notifying us of your request.

We may ask you verify your Personal Data prior to us responding to your request.

Business and Accounting Disclosures: We may also disclose non-identifying transaction information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or Non-Personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.

Third-Party Tools/Services: At various points and pages on our Website(s), you may be able to access or utilize tools and/or services offered by or in conjunction with third parties, including tools and services in connection with third-party “social media” and other sites that would allow personal information to be transferred to such third parties (for example, Mindbody Connect). These third parties have separate data collection and privacy practices independent from ours, and thus BFit Gym HK cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.

Other Disclosures: Occasionally, we may disclose personal information in other circumstances, but we will only do this if we have explained at the time we collect the information the purpose for which it will be disclosed.

Department: In addition, when we contact you via email, we may include instructions to enable you to unsubscribe from future emails if you so choose. You agree and understand that while we will do our best to comply with your request, we shall not be liable for any problems or delays associated with the opt-out process.

Security: BFit Gym HK uses industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good-faith efforts to store your personal information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or our online products or services, and you do so at your own risk.

Other Websites: Links On our Website(s) and in communication with you, we may include links or referrals to businesses and Web sites operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and thus BFit Gym HK cannot be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.

Users Based Outside of Hong Kong: Like almost every Website and business, BFit Gym HK and its Website(s) may be accessed by an international audience. By visiting any of our Website(s) and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located in Hong Kong or otherwise outside your resident jurisdiction; such jurisdictions may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.

What happens to my information if BFit Gym HK is sold to or merges with another company: It is possible that BFit Gym HK and/or any of our assets may be acquired by an unrelated third party. In such a transaction, as the owner of this customer information, we may disclose or sell the information as an asset of the company in conjunction with the sale of our company or the sale of a portion of our assets to a third party. While we will endeavor to require the successor company to maintain this privacy policy, we cannot guarantee that our policy will remain in effect.

Changes to This Policy: This policy may change from time to time. If we make any substantive changes to the policy in the future with regard to how we use your information, we will post those changes on our Website(s) in this location together with the date of the last update. Your continued business relationship or use of the Website(s) after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes,  

please discontinue your use of our Website(s) or business relationship with us.

Contacting BFit Gym HK: Please feel free to share any comments and concerns with us. If you have any questions about this privacy policy or the practices of this Website, please contact:

BFit Gym HK 13/F, Pearl Oriental House, 60 Stanley Street Central, Hong Kong Attention: Privacy Policy or email us: info@bfitgymhkg.com